Open 7 daysShop T7, 109 Northern Highway, Kilmore Patient health videos (opens in a new tab)(03) 4714 8400
New patients

New to Kilmore Village Medical?

We welcome new patients of all ages, from Kilmore and the towns around it. Here's everything you need for your first visit.

A patient filling in a Kilmore Village Medical registration form on a clipboard
Your first visit

Getting ready, step by step

A few minutes before you come in saves time on the day.

1. Book

Book your appointment

Book online through HotDoc with the doctor of your choice, or call reception on (03) 4714 8400.

2. Register

Fill in your forms

Download the new patient registration form for adults or children, fill it in and bring it with you.

Registration forms
3. Bring

What to bring

  • Your Medicare card
  • Any concession cards
  • Any referrals
4. Records

Transfer your records

Sign the transfer of records form and we'll request your history from your previous clinic.

Transfer form
Fees

What it costs

Bulk billed for Medicare-eligible patients.

Bring your Medicare card and we'll claim the rebate for you. Some services not covered by Medicare may have a fee.

How bulk billing works

Getting here

Inside Kilmore Village Shopping Centre

Shop T7, 109 Northern Highway, Kilmore.

  • ParkingFree parking at the shopping centre
  • AccessWheelchair access
  • BusBus routes along the Northern Highway
  • Walk-insSeen when a doctor is available, based on triage
Choosing a doctor

Find a GP who suits you

All our doctors are welcoming new patients. Each has their own interests, from women's and children's health to skin checks, mental health and ongoing conditions. You can book online with the doctor you choose, and keep seeing the same GP over time.

Meet our doctors

Support

Interpreters and Auslan

If English isn't your first language, we can arrange an interpreter for your appointment. We also arrange Auslan interpreters for patients who are Deaf or hard of hearing, or who have difficulty speaking.

Please let reception know when you book, so we can organise the interpreter and allow a little extra time.

After your first visit

Once you're with us

How the rest works, in short. Patient information

Telehealth

Phone and video consults

Usually available once you've seen one of our doctors face to face in the last 12 months.

How telehealth works
Reminders

Booking emails

HotDoc emails you a confirmation, and a reminder 24 hours before your appointment.

Cancellations

If plans change

Please let us know as early as you can, and at least 2 hours before your appointment, so the time can go to someone else.

Cancellation policy
Questions

New patient FAQs

Yes. We welcome new patients of all ages. Book online with any of our doctors, or call reception.

GP consultations are bulk billed for Medicare-eligible patients. Some services not covered by Medicare may have a fee.

Walk-ins are seen when a doctor is available, based on triage. Booking ahead is the surest way to get a time that suits you.

Telehealth is usually for patients who have seen one of our doctors face to face in the last 12 months, so most first visits are in person. Telehealth details.

Fill in the transfer of records form and we'll request your history from your previous clinic.

Our GPs may choose to provide home visits, subject to clinic policies. Please call reception to ask.