See your GP from home
Book a phone or video consult with one of our GPs. It suits scripts, referrals, test results, mental health support and follow-up care, without the drive in.
Four simple steps
Getting seen from home only takes a few minutes to set up.
- BookChoose a telehealth appointment online through HotDoc, or call reception.
- We confirmHotDoc emails a confirmation and a reminder, with a video link if you need one.
- Consult from homeSpeak with your GP by phone or video at your appointment time.
- Scripts and referralsPrescriptions, referrals and requests are sent through, with follow-up as needed.
What we can help with
If your doctor feels you'd be better seen in person, they'll let you know and help arrange a visit.
- Repeat prescriptionsAnd medication reviews
- ReferralsTo specialists and allied health
- ResultsTalking through test and pathology results
- Mental healthSupport and treatment plans
- Ongoing conditionsFollow-ups and care plan reviews
- CertificatesMedical certificates and general advice
Before you book
- Telehealth is bulk billed for Medicare-eligible patients, in line with Medicare rules.
- Usually you need to have seen one of our doctors face to face in the last 12 months. Some exemptions apply, such as babies under 12 months.
- For video, you'll need a camera and an internet connection. HotDoc sends you the link.
- Please check your phone number when you book, and keep your phone with you from 5 minutes before your appointment.
- Medicare doesn't allow telehealth consults while you're overseas.
- In a medical emergency, call 000.
Telehealth FAQs
Usually, patients who have had a face-to-face visit with one of our doctors in the last 12 months. If you're new to the clinic, book an in-person visit first. Some exemptions apply under Medicare rules, so ask reception if you're unsure.
Both are available. When you book, choose the type of appointment that suits you.
Telehealth consults are bulk billed for Medicare-eligible patients. How bulk billing works.
Yes. Your doctor can arrange prescriptions, referrals and pathology requests during your consult.
No. Medicare doesn't allow telehealth consults with patients who are outside Australia.
Book your telehealth consult
Choose a time that suits you and speak with one of our GPs from home.
